Frequently Asked Questions

How do I apply for a dental plan?

Applications should be sent to Vantage Point Benefits. They can be mailed, faxed or submitted online. Please contact us if you need a copy of the application or any other assistance.

When will I be billed?

If you are paying for your plan on a monthly basis, your automatic withdrawal payment will be on the 20th of each month.

What if I need to see a specialist?

Some procedures are best performed by a dental specialist. Your dentist will call for authorization for you to be seen by the nearest participating specialist. Specialty services are performed at a discounted fee or at the co-pay rate indicated in the Schedule of Benefits, depending on plan coverage.


If you receive services from a non-participating general dentist or specialist, no benefits are provided and you are responsible for the full cost of services.

When will my coverage start?

If we receive your completed application on or before the 20th day of the month, your benefits will begin on the 1st day of the following month.

How often can I have my teeth cleaned?

One regular cleaning every six months is part of your dental benefits. However, if you have not had cleaning done on a regular basis or if you have gum disease, you may require more extensive dental treatment. These procedures may require higher co-pays. Ask your dentist to explain your options and these charges in advance.

What if I have an emergency?

Please call your local TDA office for assistance. On weekends, holidays and after hours you may receive emergency dental care for relief of pain, bleeding or swelling from any licensed dentist if your plan dentist is unavailable.

Will I get an ID card?

Yes. Your membership card will be mailed to you on or before the first day of the month you become eligible. Only one ID card is sent to each family. You do not need your card in order to receive care.